BT

[Ethiaa]

All of which means going to a company who does LLU is much more attractive.

[Gibbon]

In my experience they claim it's the charge for setting up your billing and fucking about with some wires at an exchange.

[Ethiaa]

In my experience they claim it's the charge for setting up your billing and fucking about with some wires at an exchange.

The problem was they claimed that it was for sending an engineer to the flat. Which they obviously don't need to do.

[Rover the Top]

Yeah, but do they have to send the engineer round to check that he isn't needed? I wouldn't put it past some people to insist they have already had a phone line installed when they haven't.

[Ethiaa]

Yeah, but do they have to send the engineer round to check that he isn't needed? I wouldn't put it past some people to insist they have already had a phone line installed when they haven't.

Apparently not. After repeated complaints they are just switching it on at the exchange which was all they ever needed to do. They knew that there was a phone line there - they have the billing details for 6 years when I had a line in.

[Gibbon]

Told you so! Did you get the connection fee waived then too? If so that's more than I ever managed with them.

[Ethiaa]

Told you so! Did you get the connection fee waived then too? If so that's more than I ever managed with them.

I dunno, I'm only getting bits of the story from my new tenant.

[Rover the Top]

They've sent my office a bill for £2.50 for a rental charge, no mention of the phone number it relates to, and then added a £9.00 'payment processing fee' on top of it. Cheeky bastards. It says we've to log in to find out details of what the charge is for, so I've set up an online account with them, only to be asked which phone line the account relates to before they'll let me proceed. By process of elimination I've worked out which of the six lines the account was for, now I've got to wait up to 5 days for the bill to appear to find out why we won't be paying it.

[Ethiaa]

I used to manage around 350 BT lines including a multi line exchange. I found the best thing to do with bills like that was to write across it the problem and send it back. They tended to forget about them then.

[Savory]

I used to manage around 350 BT lines including a multi line exchange

soz hard

[joep89]

I used to manage around 350 BT lines including a multi line exchange

soz hard

Do you try and find an argument everywhere Savory?

[Ethiaa]

I used to manage around 350 BT lines including a multi line exchange

soz hard

Do you try and find an argument everywhere Savory?

Don't you remember being in primary school when the socially isolated kids only knew how to interact by being an idiot towards everyone?

[Savory]

I used to manage around 350 BT lines including a multi line exchange

soz hard

Do you try and find an argument everywhere Savory?

no i just couldnt resist replying to such a comment